Privacy Policy for Tree Hugs NL

Effective Date: September 2025

Tree Hugs NL (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely by our payment providers).
Order Information: Details of purchases, returns, or exchanges.
Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you about your purchase, shipping, or customer service inquiries.
Send updates, promotions, and marketing communications (only if you’ve opted in).
Improve and personalize your browsing and shopping experience.
Comply with legal obligations (e.g., tax records, fraud prevention).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

Payment processors (e.g., PayPal, Stripe, Shopify Payments, etc.) to securely handle transactions.
Shipping carriers (e.g., Canada Post, courier services) to deliver your orders.
Service providers who assist us in operating our website, marketing, or analytics.

These third parties are only given the information necessary to perform their services and are required to keep it confidential.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

Keep items in your shopping cart.
Analyze website traffic and performance.
Personalize your experience.

You can disable cookies in your browser, but some features of our website may not function properly without them.

5. Data Security

We take reasonable precautions to protect your personal information. All payment information is encrypted and processed securely through third-party payment providers. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information.
Request deletion of your data (except where we are required by law to retain it).
Withdraw consent to marketing communications at any time by unsubscribing from emails.

To exercise these rights, please contact us at [insert email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Tree Hugs NL
Email: info@treehugsnl.ca